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Executive Vice President
Strategy & Service

Sioux Falls Federal Credit Union

Approaching $300 Million in assets, located in the heart of America and at the center of everything,  Sioux Falls Federal Credit Union is looking for a passionate leader to join their team as the Executive Vice President of Strategy & Service.   The Credit Union’s core values of Integrity, Respect, Accountability and Service are the basis of their mission to better people’s lives by providing relevant financial services, building trusted relationships, serving their community and providing a rewarding atmosphere for their employees.

Reporting to the President/CEO, this newly created position will drive the member experience on a day-to-day basis to include all facets of the Lending, Human Resources, Brand and Culture to assure a profitable outcome while supporting a member-focused culture.   They will focus on strategies for improvement in key areas and support brand continuity through all service delivery and digital channels, develop and review strategic plans in relation to overall goals and to make an impactful and responsive communication and public relations strategy to support the vision of the credit union.  They will also be responsible for safeguarding financial stability, maximizing operating performance, and member satisfaction commensurate with the best interests of the members, the employees, and the credit union. 

The selected candidate will have excellent communication skills, proven leadership, a track record of success and a strategic mindset.  A Bachelor’s degree, at least 10 years of  financial institution experience with at least five years in a management role required.  Experience from a larger financial institution and a master’s degree preferred.

If you are interested in this position, please email your resume to info@ShanleySearch.com and use the reference ID SIOUX

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